HP Laptop Freezing or Crashing

 

Possible Causes:

• Insufficient RAM or storage.
• Corrupted system files.

Solutions:

1. Check for Malware:

   • Run a full scan using antivirus software to detect and remove malware.

2. Update Drivers and Windows:

   • Ensure all drivers are up to date via HP Support Assistant or Windows Update.

3. Increase RAM or Storage:

   • Upgrade the RAM or switch to an SSD if the laptop frequently slows down under heavy workloads.

4. Run System Diagnostics:

   • Use HP’s built-in diagnostic tools to identify hardware faults.

5. Repair Corrupted Files:

   • Run sfc /scannow and DISM commands via Command Prompt to repair system files.